Terms of use (Privacy Policy)
Last updated: October 25, 2023
Here's the privacy policy translated into English, presented in a clear and well-formatted manner:
Privacy Policy
The responsible entity for data processing under data protection laws, especially the EU General Data Protection Regulation (GDPR), is:
NLP GmbH
Untere Wiltisgasse 5
CH-8700 Küsnacht
Phone: 044 545 55 07
Email: [email protected]
Website: https://unitranslate.ch/
General Information
Based on Article 13 of the Swiss Federal Constitution and the data protection provisions of the Federation (Data Protection Act, DPA), every person has the right to protection of their privacy and protection against misuse of their personal data. The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations and this privacy policy.
In cooperation with our hosting providers, we strive to protect the databases as best as possible from unauthorized access, loss, misuse, or falsification.
We would like to point out that data transmission over the internet (e.g., communication via email) may have security vulnerabilities. Complete protection of data from access by third parties is not possible.
By using this website, you agree to the collection, processing, and use of data as described below. This website can generally be visited without registration. During your visit, data such as pages accessed or the name of the retrieved file, date, and time are stored on the server for statistical purposes, without these data being directly related to your person. Personal data, in particular name, address, or email address, are collected on a voluntary basis where possible. Your data will not be passed on to third parties without your consent.
Processing of Personal Data
Personal data refers to any information relating to an identified or identifiable natural person. An affected person is a person whose personal data is being processed. Processing encompasses any handling of personal data, regardless of the means and procedures used, in particular the retention, disclosure, acquisition, deletion, storage, alteration, destruction, and use of personal data.
We process personal data in accordance with Swiss data protection law. Furthermore, insofar as the EU GDPR is applicable, we process personal data based on the following legal grounds in connection with Art. 6 Para. 1 GDPR:
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Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR): The data subject has given their consent to the processing of their personal data for one or more specific purposes.
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Performance of a Contract and Pre-contractual Inquiries (Art. 6 Para. 1 S. 1 lit. b. GDPR): Processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract.
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Legal Obligation (Art. 6 Para. 1 S. 1 lit. c. GDPR): Processing is necessary for compliance with a legal obligation to which the controller is subject.
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Protection of Vital Interests (Art. 6 Para. 1 S. 1 lit. d. GDPR): Processing is necessary in order to protect the vital interests of the data subject or of another natural person.
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Legitimate Interests (Art. 6 Para. 1 S. 1 lit. f. GDPR): Processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data.
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Application Procedures as Pre-contractual or Contractual Relationship (Art. 9 Para. 2 lit. b GDPR): Insofar as special categories of personal data within the meaning of Art. 9 Para. 1 GDPR (e.g., health data, such as severe disability status or ethnic origin) are requested from applicants as part of the application process, so that the controller or the data subject can exercise their rights and comply with their obligations arising from labor law and social security and social protection law, their processing takes place pursuant to Art. 9 Para. 2 lit. b. GDPR, in the case of the protection of vital interests of applicants or other persons pursuant to Art. 9 Para. 2 lit. c. GDPR or for purposes of preventive or occupational medicine, for the assessment of the working capacity of the employee, for medical diagnosis, the provision of health or social care or treatment or the management of health or social care systems and services pursuant to Art. 9 Para. 2 lit. h. GDPR. In the case of a voluntary disclosure of special categories of data based on consent, their processing takes place on the basis of Art. 9 Para. 2 lit. a. GDPR.
We process personal data for the duration required for the respective purpose(s). In the case of longer retention obligations due to legal and other obligations to which we are subject, we restrict processing accordingly.
Applicable Legal Bases
In accordance with Art. 13 GDPR, we inform you about the legal bases of our data processing. If the legal basis is not mentioned in the privacy policy, the following applies: the legal basis for obtaining consent is Art. 6 Para. 1 lit. a and Art. 7 GDPR, the legal basis for processing for the performance of our services and the implementation of contractual measures as well as answering inquiries is Art. 6 Para. 1 lit. b GDPR, the legal basis for processing for the fulfillment of our legal obligations is Art. 6 Para. 1 lit. c GDPR, and the legal basis for processing for the protection of our legitimate interests is Art. 6 Para. 1 lit. f GDPR. In the event that vital interests of the data subject or another natural person require the processing of personal data, Art. 6 Para. 1 lit. d GDPR serves as the legal basis.
Security Measures
We take appropriate technical and organizational measures in accordance with legal requirements, taking into account the state of the art, the costs of implementation, and the nature, scope, context, and purposes of processing, as well as the varying likelihood and severity of the risk to the rights and freedoms of natural persons, to ensure a level of security appropriate to the risk.
The measures include, in particular, ensuring the confidentiality, integrity, and availability of data by controlling physical and electronic access to the data, as well as access, input, disclosure, ensuring availability, and their separation. Furthermore, we have established procedures that ensure the exercise of data subjects' rights, the deletion of data, and responses to data endangerment. We also consider the protection of personal data already during the development or selection of hardware, software, and procedures in accordance with the principle of data protection by design and by default.
Transfer of Personal Data
In the course of our processing of personal data, data may be transferred to or disclosed to other bodies, companies, legally independent organizational units, or persons. Recipients of this data may include, for example, service providers commissioned with IT tasks or providers of services and content integrated into a website. In such cases, we comply with legal requirements and1, in particular, conclude corresponding contracts or agreements with the recipients of your data that serve to protect your data.
Data Processing in Third Countries
If we process data in a third country (i.e., outside the European Union (EU), the European Economic Area (EEA)) or if processing takes place within the framework of using third-party services or disclosing/transmitting data to other persons, bodies, or companies, this only occurs in accordance with legal requirements.
Subject to express consent or contractually or legally required transfer, we only process data in third countries with a recognized level of data protection, contractual obligation through so-called standard protection clauses of the EU Commission, in the presence of certifications, or binding internal data protection regul2ations (Art. 44 to 49 GDPR, EU Commission information page: https://ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-protection_de).
Privacy Policy for Cookies
This website uses cookies. Cookies are text files that contain data from visited websites or domains and are stored by a browser on the user's computer. A cookie primarily serves to store information about a user during or after their visit within an online offer. Stored information may include, for example, language settings on a website, login status, a shopping cart, or the point at which a video was watched. The term "cookies" also includes other technologies that perform the same functions as cookies (e.g., when user data is stored based on pseudonymous online identifiers, also referred to as "user IDs").
The following cookie types and functions are distinguished:
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Temporary Cookies (also: Session Cookies): Temporary cookies are deleted at the latest after a user has left an online offer and closed their browser.
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Persistent Cookies: Persistent cookies remain stored even after the browser is closed. For example, the login status can be saved or preferred content can be displayed directly when the user revisits a website. Likewise, user interests that are used for reach measurement or marketing purposes can be stored in such a cookie.
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First-Party Cookies: First-party cookies are set by us ourselves.
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Third-Party Cookies: Third-party cookies are primarily used by advertisers (so-called third parties) to process user information.
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Necessary (also: Essential or Strictly Necessary) Cookies: Cookies may be absolutely necessary for the operation of a website (e.g., to save logins or other user input or for security reasons).
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Statistical, Marketing, and Personalization Cookies: Furthermore, cookies are typically used in the context of audience measurement and when a user's interests or behavior (e.g., viewing certain content, using functions, etc.) are stored in a user profile on individual websites. Such profiles serve, for example, to display content to users that matches their potential interests. This process is also referred to as "tracking," i.e., tracking the potential interests of users. Insofar as we use cookies or "tracking" technolog3ies, we will inform you separately in our privacy policy or as part of obtaining consent.
Notes on Legal Bases: The legal basis on which we process your personal data using cookies depends on whether we ask for your consent. If this is the case and you consent to the use of cookies, the legal basis for processing your data is the declared conse4nt. Otherwise, the data processed with the help of cookies will be processed on the basis of our legitimate interests (e.g., in a business-oriented operation of our online offering and its improvement) or, if the use of cookies is necessary to fulfill our contractual obligations.
Storage Period: Unless we explicitly inform you about the storage period of persistent cookies (e.g., within the framework of a so-called cookie opt-in), please assume that the storage period can be up to two years.
General Notes on Revocation and Objection (Opt-Out): Depending on whether the processing is based on consent or legal permission, you have the option at any time to revoke a given consent or to object to the processing of your data by cookie technologies (5collectively referred to as "Opt-Out"). You can initially declare your objection through your browser settings, e.g., by deactivating the use of cookies (whereby this may also limit the functionality of our online offering). An objection to the use of cookies for online marketing purposes can also be declared via a variety of services, especially in the case of tracking, via the websites https://optout.aboutads.info and https://www.youronlinechoices.com/. In addition, you can obtain further objection notices within the information on the service providers and cookies used.
Processing of Cookie Data Based on Consent: We use a cookie consent management procedure, in which users' consents to the use of cookies, or the processing and providers mentioned within the cookie consent management procedure, can be obtained, managed, and revoked by users. The consent declaration is stored to avoid having to repeat its query and to be able to prove consent in accordance with the legal obligation. Storage can take place server-side and/or in a cookie (so-called opt-in cookie, or with the help of comparable technologies) to be able to assign the consent to a user or their device. Subject to individual information on the providers of 6cookie management services, the following applies: The duration of the storage of consent can be up to two years. A pseudonymous user identifier is created and stored with the time of consent, information on the scope of consent (e.g., which categories of cookies and/or service providers), and the browser, system, and end device used.
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Processed Data Types: Usage data (e.g., visited websites, interest in content, access times), meta/communication data (e.g., device information, IP addresses).
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Affected Persons: Users (e.g., website visitors, users of online services).
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Legal Bases: Consent (Art. 6 Para. 1 S. 1 lit. a. GDPR), Legitimate Interests (Art. 6 Para. 1 S. 1 lit. f. GDPR).
Third-Party Services
This website may use Google Maps for embedding maps, Google Invisible reCAPTCHA for protection against bots and spam, and YouTube for embedding videos.
These services from the American Google LLC primarily use cookies, and as a result, data is transferred to Google in the USA. We assume that in this context, no personal tracking takes place solely through the use of our website.
Google has committed to ensuring an adequate level of data protection in accordance with the US-EU and US-Swiss Privacy Shield frameworks.
Further information can be found in Google's Privacy Policy.
Privacy Policy for Contact Form
If you send us inquiries via the contact form, your details from the inquiry form, including the contact data you provided there, will be stored by us for the purpose of processing the inquiry and for follow-up questions. We will not share this data without your consent.
Paid Services
To provide paid services, we request additional data, such as payment details, to be able to fulfill your order or commission. We store this data in our systems until the statutory retention periods have expired.
Google Ads
This website uses Google Conversion Tracking. If you have reached our website via an advertisement placed by Google, a cookie will be set on your computer by Google Ads. The cookie for conversion tracking is set when a user clicks o7n an ad placed by Google. These cookies expire after 30 days and are not used for personal identification. If the user visits certain pages of our website and the cookie has not yet expired, we and Google can recognize that the user clicked on the ad and was redirected to this page. Each Google Ads customer receives a different cookie. Cookies therefore cannot be tracked across Ads customer websites. The information obtained using the conversion cookie is used to generate conversion statistics for Ads customers who have opted for conversion tracking. Customers learn the total number of users who clicked on their ad and were redirected to a page tagged with a conversion tracking tag. However, they do not receive any information that allows users to be personally identified.
If you do not wish to participate in tracking, you can refuse the setting of the cookie required for this – for example, via browser settings that generally deactivate the automatic setting of cookies or by setting your browser to block cookies from the domain "googleleadservices.com".
Please note that you must not delete the opt-out cookies as long as you do not wish to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
Privacy Policy for Google Analytics
This website uses Google Analytics, a web analytics service provided by Google Ireland Limited. If the controller for data processing on this website is located outside the European Economic Area or Switzerland, then Google Analytics data processing is carried out by Google LLC. Google LLC and Google Ireland Limited are hereinafter referred to as "Google."
Through the statistics obtained, we can improve our offerings and make them more interesting for you as a user. This website also uses Google Analytics for cross-device analysis of visitor flows, which is performed via a User-ID. If you have a Google user account, you can deactivate the cross-device analysis of your usage in the settings there under "My data," "personal data."
The legal basis for the use of Google Analytics is Art. 6 Para. 1 S. 1 lit. f GDPR. The IP address transmitted by your browser as part of Google Analytics will not be merged with other Google data. We would like to point out that on this website, Google Analytics has been extended by the code "_anonymizeIp();" to ensure an anonymized collection of IP addresses. This means that IP addresses are processed in a shortened form, making personal identifiability impossible. Insofar as the data collected about you has a personal reference, this is immediately excluded, and the personal data is immediately deleted.
Only in exceptional cases will the full IP address be transmitted to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, and to provide other services related to website usage and internet usage to the website operator.8
Google Analytics uses cookies. The information generated by the cookie about your use9 of this website is usually transmitted to a Google server in the USA and stored there. You can prevent the storage of cookies by setting your browser software accordingly; however, we point out that in this case, you may not be able to use all functions of this website to their full extent. You can also prevent Google from collecting the data generated by the cookie and relating to your use of the website (including your IP address) and from processing this data by downloading and installing the browser plug-in available at the following link: Disable Google Analytics.
Furthermore, you can also prevent the use of Google Analytics by clicking on this link: Disable Google Analytics. This will store a so-called opt-out cookie on your data carrier, which prevents the processing of personal data by Google Analytics. Please note that if you delete all cookies on your device, these opt-out cookies will also be deleted, meaning you will have to set the opt-out cookies again if you want to continue to prevent this form of data collection. The opt-out cookies are set per browser and computer/device and must therefore be activated separately for each browser, computer, or other device.
Google Tag Manager
Google Tag Manager is a solution that allows us to manage website tags via an interface and thus, for example, integrate Google Analytics and other Google marketing services into our online offering. The Tag Manager itself, which implements the tags, does not process any personal data of users. With regard to10 the processing of users' personal data, please refer to the following information on Google services. Usage policies: https://www.google.com/intl/de/tagmanager/use-policy.html.
Privacy Policy for the Use of Hotjar
This website uses the Hotjar service to improve user-friendliness. Hotjar Ltd. is a European company based in Malta (Hotjar Ltd, Level 2, St Julians Business Centre, 3, Elia Zammit Street, St Julians STJ 1000, Malta, Europe). Mouse clicks, mouse movements, and scroll movements can be recorded. Keyboard inputs made on this website can also be recorded. Personalized information is not recorded. Hotjar uses a tracking code to collect and transmit your data. As soon as you visit our web11site, the Hotjar tracking code automatically collects data based on your activity and stores it on Hotjar servers (location Ireland). In addition, cookies placed by the website on your computer or end device also collect data. For more information on how Hotjar works, please visit this page: https://www.hotjar.com/privacy.
If you wish to object to the collection of data by Hotjar (Opt-Out), please click here: https://www.hotjar.com/opt-out.
External Payment Service Providers
This website uses external payment service providers through whose platforms users and we can carry out payment transactions. For example, via:
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PostFinance (https://www.postfinance.ch/de/detail/rechtliches-barrierefreiheit.html)
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Visa (https://www.visa.de/nutzungsbedingungen/visa-privacy-center.html)
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Mastercard (https://www.mastercard.ch/de-ch/datenschutz.html)
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American Express (https://www.americanexpress.com/de/legal/online-datenschutzerklarung.html)
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Paypal (https://www.paypal.com/de/webapps/mpp/ua/privacy-full)
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Bexio AG (https://www.bexio.com/de-CH/datenschutz)
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Payrexx AG (https://www.payrexx.ch/site/assets/files/2592/datenschutzerklaerung.pdf)
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Apple Pay (https://support.apple.com/de-ch/ht203027)
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Stripe (https://stripe.com/ch/privacy)
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Skrill (https://www.skrill.com/de/fusszeile/datenschutzrichtlinie/)
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Giropay (https://www.giropay.de/rechtliches/datenschutzerklaerung) etc.
In the context of fulfilling contracts, we use payment service providers based on the Swiss data protection regulation and, where necessary, Art. 6 Para. 1 lit. b. EU-GDPR. Furthermore, we use external payment service providers based on our legitimate interests according to the Swiss data protection regulation and, where necessary, according to Art. 6 Para. 1 lit. f. EU-GDPR, to offer our users effective and secure payment options.
The data processed by the payment service providers include inventory data, such as name and address, bank data, such as account numbers or credit card numbers, passwords, TANs, and checksums, as well as contract, sum, and recipient-related information. The information is required to carry out the transactions. However, the entered data is only processed and stored by the payment service providers. We as operators do not receive any information about (bank) account or credit card, but only information for confirming (accepting) or rejecting the payment. Under certain circumstances, data may be transmitted by the payment service providers to credit agencies. This transmission is intended for identity and creditworthiness checks. For this, we refer to the terms and conditions and privacy notices of the payment service providers.12
For 13payment transactions, the terms and conditions and privacy notices of the respective payment service providers apply, which can be accessed within the respective website or transaction applications. We also refer to these for further information and for exercising rights of withdrawal, information, and other data subject rights.
Agency Services
We process our customers' data in accordance with the data protection provisions of the Federation (Data Protection Act, DPA) and the EU GDPR within the scope of our contractual services.
In doing so, we process inventory data (e.g., customer master data, such as names or addresses), contact data (e.g., email, phone numbers), content data (e.g., text inputs etc.), contract data (e.g., subject matter of the contract, duration), payment data (e.g., bank details, payment history), usage and metadata (e.g., in the context of evaluating and measuring the success of marketing measures). The data subjects include our customers, prospective customers, as well as their customers, users, website visitors, or employees, and third parties. The purpose of processing is to provide contractual services, billing, and our customer service. The legal bases for processing result from Art. 6 Para. 1 lit. b GDPR (contractual services), Art. 6 Para. 1 lit. f GDPR (analysis, statistics, optimization, security measures). We process data that are necessary for the establishment and fulfillment of contractual services and point out the necessity of providing them. Disclosure to external parties only occurs if it is required within the scope of an order. When processing data provided to us within the scope of an order, we act according to the instructions of the clients and the legal requirements for order processing pursuant to Art. 28 GDPR and process the data for no other purposes than those specified in the order.
We delete the data after the expiry of statutory warranty and comparable obligations. The necessity of retaining the data is reviewed at irregular intervals. In the case of statutory archiving obligations, deletion takes place after their expiry. In the case of data disclosed to us by the client within the scope of an order, we delete the data according to the specifications of the order, generally after the end of the order.
Brokerage Services
We process the data of our customers, clients, and interested parties (uniformly referred to as "customers") in accordance with the data protection provisions of the Federation (Data Protection Act, DPA) and the EU GDPR pursuant to Art. 6 Para. 1 lit. b. GDPR, in order to provide them with our contractual or pre-contractual services. The data processed in this context, the type, extent, purpose, and necessity of their processing are determined by the underlying order. This generally includes inventory and master data of the customers (name, address, etc.), as well as contact data (email address, phone, etc.), contract data (content of the commission, fees, terms, information about the brokered companies/insurers/services), and payment data (commissions, payment history, etc.). We may also process information about the characteristics and circumstances of persons or their property if this is part of our commission. This may include, for example, information about personal living circumstances, movable or immovable assets.
In the context of our commission, it may also be necessary for us to process special categories of data pursuant to Art. 9 Para. 1 GDPR, in particular information about a person's health. For this purpose, we obtain, if necessary, an express consent from the customers pursuant to Art. 6 Para. 1 lit a., Art. 7, Art. 9 Para. 2 lit. a GDPR.
If required for contract fulfillment or by law, we disclose or transfer customer data in the context of coverage inquiries, conclusions, and settlements of contracts, data to providers of brokered services/objects, insurers, reinsurers, broker pools, technical service providers, other service providers, suc14h as cooperating associations, as well as financial service providers, credit institutions, and investment companies, as well as social security providers, tax authorities, tax advisors, legal advisors, auditors, insurance ombudsmen, and the Swiss Financial Market Supervisory Authority (FINMA) or the Federal Financial Supervisory Authority (BaFin). Furthermore, we may commission subcontractors, such as sub-brokers. We obtain consent from the customers if this is required for disclosure/transfer of customer data (which may be the case, for example, for special categories of data pursuant to Art. 9 GDPR).
The data is deleted after the expiry of statutory warranty and comparable obligations, whereby the necessity of retaining the data is reviewed at irregular intervals. Otherwise, the statutory retention obligations apply. In the case of statutory archiving obligations, deletion takes place after their expiry.
Contractual Services
We process data of our contractual and business partners, e.g., customers and prospective customers (collectively referred to as "contractual partners") within the framework of contractual and comparable legal relationships, as well as related measures and in the context of communication with the contractual partners (or pre-contractually), e.g., to answer inquiries.
We process this data to fulfill our contractual obligations, to secure our rights, and for the administrative tasks associated with this information, as well as for business organization. We only disclose the data of contractual partners to third parties within the framework of applicable law and only to the extent necessary for the aforementioned purposes or to fulfill legal obligations.
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